Frequently Asked Questions

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1. How do you ensure the quality of your cleaning services?

We have a rigorous quality assurance process in place to ensure the highest standards of cleaning. Our team is trained to follow industry best practices and uses advanced cleaning techniques and equipment. We conduct regular inspections to maintain quality consistency and promptly address any concerns or issues that may arise.

2. Can I customize the cleaning services according to my specific requirements?

Certainly! We understand that every client's needs are unique. Our cleaning services can be tailored to accommodate your specific requirements. Whether you need a one-time deep cleaning or a customized cleaning schedule, our team will work closely with you to create a cleaning plan that suits your needs and preferences.

3. How do I book your cleaning services?

To book our cleaning services, you can visit our website and fill out the online booking form. Alternatively, you can contact us via email at [email protected] or call our customer service hotline. Our friendly staff will assist you with scheduling your cleaning appointment.

4. How often should I have my carpets professionally cleaned?

The frequency of professional carpet cleaning depends on various factors, including foot traffic, presence of pets or children, and any specific concerns like allergies or spills. In general, it is recommended to have your carpets professionally cleaned at least once every 6 to 12 months to maintain their appearance, hygiene, and longevity.

5. How does steam cleaning work?

Steam cleaning employs high-pressure steam to deeply penetrate surfaces and loosen dirt, stains, and grime. The steam's heat effectively kills bacteria, germs, and allergens, while the extraction process removes the dissolved contaminants, leaving surfaces clean and refreshed.

6. What is granite polishing?

Granite polishing is a process that involves restoring the shine and luster of granite surfaces. It helps to remove scratches, stains, and dullness, enhancing the overall appearance of the granite and extending its lifespan.

7. What cleaning methods do you use?

We utilize a combination of traditional and modern cleaning techniques, including handwashing, squeegee cleaning, and eco-friendly cleaning solutions. Our methods are tailored to each window type and ensure the removal of dirt, grime, streaks, and smudges.